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Patient Financial Advocate

2 months ago

Falls Church, Virginia, United States Elevate Patient Financial Solutions Full time
{"Job Title": "Bilingual Patient Advocate", "Job Summary": "Elevate Patient Financial Solutions is seeking a highly skilled Bilingual Patient Advocate to connect uninsured hospital patients with programs that cover their medical expenses. As a liaison between patients, hospitals, and government agencies, you will play a critical role in ensuring patients receive the care they need.", "Responsibilities": "

* Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
* Complete applications and follow through until approved
* Document cases accurately and timely in company systems and hospital systems
* Provide exceptional customer service skills
* Participate in ongoing trainings to stay up-to-date on government programs
* Maintain a structured and timely contact with patients and government agencies
* Assist patients with gathering reports or records, meeting appointment dates, and arranging transportation as needed
* Inform patients of approvals and denials of coverage in a timely manner
* Participate in additional training requirements to stay abreast of changing rules and regulations
* Perform other duties as assigned\", "Qualifications": "

* High School Diploma or GED preferred
* Prior hospital experience preferred
* Adaptability when dealing with changing processes, computer systems, and government programs
* Professional experience working with state and federal programs
* Exemplary critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms for up to 8 hours per day
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effective communication skills
* Ability to multitask
* Ability to function in a fast-paced environment
* Fluency in English and Spanish\", "Benefits": "

* Comprehensive benefits package
* 401K with 100% match for the first 3% and 50% match for the next 2%
* 15 days of PTO
* 7 paid holidays
* 2 floating holidays
* 1 Elevate Day
* Pet insurance
* Employee referral bonus program
* Career growth opportunities\"}