Healthcare Benefits Account Manager

3 weeks ago


Exeter, New Hampshire, United States Cobalt Benefits Group LLC Full time

About the Role

We are seeking a skilled Account Executive to join our team at Cobalt Benefits Group LLC. As a key member of our team, you will be responsible for delivering exceptional client experiences and providing innovative health, dental, and ancillary benefit solutions to companies nationwide.

Key Responsibilities

  • Client Relationship Building: Develop and sustain strong, lasting connections with self-funded client groups, ensuring their needs are met and exceeded at every step.
  • Subject Matter Expertise: Serve as the primary resource for clients on all health, dental, vision, and ancillary products, offering comprehensive guidance and expert advice.
  • Strategic Collaboration: Partner with a dedicated Account Manager to deliver high-quality client experiences and provide proactive, strategic support.
  • Client Onboarding & Retention: Oversee client onboarding, implementation, and ongoing satisfaction, identifying opportunities to expand services and deliver tailored solutions.
  • Stakeholder Management: Work directly with key stakeholders to align benefit plans and services with their unique needs, driving enhanced customer experiences.
  • Cross-Department Collaboration: Collaborate with internal teams to prepare and deliver compelling presentations that effectively communicate benefit offerings and plan information.
  • Problem Solving & Confidentiality: Act with discretion and empathy, managing sensitive client information and resolving complex benefit inquiries with care.
  • Continuous Improvement: Stay ahead of industry trends to deliver fresh insights and contribute to the company's growth and success.
  • Client Communication: Regularly engage clients through proactive outreach and updates, while effectively communicating client needs within the organization.

Requirements:

  • Bachelor's degree or 4 years of equivalent related experience.
  • 1+ years of experience in the health benefits, insurance, or brokerage space.
  • Exceptional interpersonal communication and presentation skills.
  • A knack for negotiation with financial savvy to build out a book of business.
  • Proven ability to work independently and manage cross-functional relationships.
  • Experience managing complex client relationships.
  • Intermediate level knowledge of Microsoft Office suite preferred.
  • Ability to travel 25% of the time within the local regional marketplace (MA, ME & NH).

What We Offer:

  • Fantastic medical, dental, and vision insurance- twice annual employer HSA contribution, covering 50% of the plan's annual deductible
  • Company paid Basic Life and AD&D
  • Company paid Short-Term and Long-Term Disability
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with up to a 6% employer-match (WOW)
  • 10+ paid holidays
  • Generous PTO
  • Fun company events including Summer and Winter Outings
  • Swag
  • Profit Sharing
  • Parental Leave
  • Paid Volunteer Day

Equal Opportunity Employer: Cobalt Benefits Group LLC is an Equal Opportunity Employer, including disability/protected veterans.



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