Healthcare Benefits Account Manager
3 weeks ago
About the Role
We are seeking a skilled Account Executive to join our team at Cobalt Benefits Group LLC. As a key member of our team, you will be responsible for delivering exceptional client experiences and providing innovative health, dental, and ancillary benefit solutions to companies nationwide.
Key Responsibilities
- Client Relationship Building: Develop and sustain strong, lasting connections with self-funded client groups, ensuring their needs are met and exceeded at every step.
- Subject Matter Expertise: Serve as the primary resource for clients on all health, dental, vision, and ancillary products, offering comprehensive guidance and expert advice.
- Strategic Collaboration: Partner with a dedicated Account Manager to deliver high-quality client experiences and provide proactive, strategic support.
- Client Onboarding & Retention: Oversee client onboarding, implementation, and ongoing satisfaction, identifying opportunities to expand services and deliver tailored solutions.
- Stakeholder Management: Work directly with key stakeholders to align benefit plans and services with their unique needs, driving enhanced customer experiences.
- Cross-Department Collaboration: Collaborate with internal teams to prepare and deliver compelling presentations that effectively communicate benefit offerings and plan information.
- Problem Solving & Confidentiality: Act with discretion and empathy, managing sensitive client information and resolving complex benefit inquiries with care.
- Continuous Improvement: Stay ahead of industry trends to deliver fresh insights and contribute to the company's growth and success.
- Client Communication: Regularly engage clients through proactive outreach and updates, while effectively communicating client needs within the organization.
Requirements:
- Bachelor's degree or 4 years of equivalent related experience.
- 1+ years of experience in the health benefits, insurance, or brokerage space.
- Exceptional interpersonal communication and presentation skills.
- A knack for negotiation with financial savvy to build out a book of business.
- Proven ability to work independently and manage cross-functional relationships.
- Experience managing complex client relationships.
- Intermediate level knowledge of Microsoft Office suite preferred.
- Ability to travel 25% of the time within the local regional marketplace (MA, ME & NH).
What We Offer:
- Fantastic medical, dental, and vision insurance- twice annual employer HSA contribution, covering 50% of the plan's annual deductible
- Company paid Basic Life and AD&D
- Company paid Short-Term and Long-Term Disability
- Flexible Spending Accounts
- 401(k) Retirement Plan with up to a 6% employer-match (WOW)
- 10+ paid holidays
- Generous PTO
- Fun company events including Summer and Winter Outings
- Swag
- Profit Sharing
- Parental Leave
- Paid Volunteer Day
Equal Opportunity Employer: Cobalt Benefits Group LLC is an Equal Opportunity Employer, including disability/protected veterans.
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