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Chicago, Illinois, United States Ankin Law Full time

We are seeking a highly skilled and detail-oriented Receptionist to join our team at Ankin Law, a progressive plaintiff's injury law firm. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience.

Key Responsibilities:

  • Provide top-notch customer service to clients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including answering phone calls, responding to emails, and handling correspondence.
  • Maintain accurate and up-to-date records, files, and databases, ensuring confidentiality and security.
  • Coordinate and schedule appointments, meetings, and events, ensuring seamless communication and organization.
  • Develop and maintain positive relationships with clients, colleagues, and external partners, fostering a collaborative and supportive work environment.

Requirements:

  • At least two years of experience in a high-volume customer service role, preferably in a law firm or similar industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
  • High attention to detail, with the ability to maintain accuracy and precision in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and manage time effectively, ensuring deadlines are met and goals are achieved.
  • Bilingual in English and Spanish or Polish, with the ability to communicate effectively with clients and colleagues who speak these languages.

What We Offer:

  • Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training, mentorship, and career advancement.
  • A dynamic and supportive work environment, with a team of dedicated professionals who share a passion for delivering exceptional results.