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Market District Cheese Shop Team Lead
2 months ago
Cheese Shop Leads play a pivotal role in enhancing the shopping experience at Market District. They guide, develop, and coach Team Members, execute merchandising initiatives, and meet the needs of our guests. To thrive in this position, you should be a team player who knows that success is achieved when those around you are set up for success.
Job Responsibilities- Develop and implement merchandising plans to drive sales and customer engagement.
- Promote the continuous development of Team Members and identify candidates for the management development process.
- Prepare, maintain, and track records for inventories and work processes to ensure efficiency and accuracy.
- Control department costs by monitoring and improving operations to maximize profitability.
- Direct, oversee, and evaluate training for department Team Members to ensure they have the skills and knowledge needed to succeed.
- Develop and maintain communication processes with other departments to develop marketing plans that drive sales and customer engagement.
- Enable unparalleled guest service by leading the team by example and constantly striving to delight and surprise our guests, vendors, and stakeholders.
- Analyze the customer satisfaction index and employee satisfaction index to identify areas needing improvement.
- Provide exemplary customer service and greet guests in a friendly manner.
- Understand and adhere to the collective bargaining agreement.
- Maintain safety as the top priority for our Team Members, guests, and products.
- Properly handle products and equipment in accordance with safety guidelines.
- Actively participate in, and promote, an environment that embraces diversity, inclusion, and respect for Team Members, guests, vendors, and the community.
At Market District, we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what make us one of the top workplaces in the region. From our warehouses to our GetGo's, our grocery stores, and our corporate home office, we're working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family.