Restaurant Operations Manager
4 weeks ago
You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
As a key member of the management team, the Assistant General Manager plays a vital role in driving the success of our Lynn DQ restaurant. This is an exciting opportunity for a motivated and experienced leader to join our team and contribute to delivering exceptional customer experiences.
Key Responsibilities:
- Assist the General Manager in executing restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing.
- Develop and implement business plans to drive sales growth and improve customer satisfaction.
- Lead and motivate a high-performing team to achieve business objectives.
- Ensure compliance with health and safety standards, as well as store marketing initiatives.
Requirements:
- Minimum 1-3 years of high-volume restaurant leadership experience, preferably in quick service restaurants.
- High School Diploma or equivalent, with a business education preferred.
- Strong customer service focus and ability to train others.
- Proven track record of effectively managing COGS and Labor.
- Strong knowledge and application of safe food handling practices, with ServSafe certification.
- Ability to work in and out of different temperature ranges, including standing for periods of time.
- Ability to lift up to 50 lbs.
- Have a friendly and positive attitude, with good manners, proper personal hygiene, and punctuality.
Benefits:
- Family-Friendly Work Environment
- Flexible Scheduling
- Locally Owned
- Paid Time Off
- Bonus Program
- Medical, Dental, and Vision Insurance
- 401K with Employer Match
- Free Meals While Working
- Off Duty Discount, including 50% off Cakes
PI252615053
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