Service Technician

1 day ago

Avon, Ohio, United States Franklin Electric Full time
Job Title: Service Technician

Franklin Electric is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for the timely and accurate maintenance of residential softener and/or water treatment systems for our customers.

Key Responsibilities:
  • Comply with policies, guidelines, and regulatory requirements per the Franklin Electric Quality System.
  • Follow detailed service instructions, processes, and procedures.
  • Meet daily service schedule as assigned.
  • Use available parts to assemble various water treatment equipment or kits according to operating instructions.
  • Safely operate the assigned Service vehicle.
  • Report problems with quality, process, equipment, and materials to Production Supervisor.
  • Maintain a clean and organized Service vehicle appropriately supplied with the proper tools and parts.
  • Perform other duties as required or assigned.
Skills and Abilities:
  • Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to clearly communicate with customers and colleagues especially related to water softener and water treatment processes.
  • Ability to operate hand tools and power tools safely and effectively.
  • Ability to understand and resolve basic plumbing problems and repairs.
  • Utilizes common sense understanding in order to carry out written, oral, or diagrammed instructions.
  • Provides accurate work on a consistent basis meeting precise tolerances and standards.
  • Interpersonal skills sufficient to work closely with others on a team.
  • Ability to demonstrate flexibility in work environment performing a variety of frequently changing tasks.
  • Ability to work alone effectively under stress and in situations dangerous to self or others.
  • Completes some moderately repetitive tasks.
  • Ability to stay organized and order materials around the warehouse.
Education and Experience:
  • High School Diploma or Equivalent (required).
  • Valid driver's license with a safe driving history.
  • 1-3 years or more experience working in a plumbing type position (preferred).
Benefits:

Franklin Electric is committed to offering its employees a comprehensive benefit package at a competitive cost. The Franklin Electric benefit program is designed to offer eligible employees the flexibility to select benefits that best suit their individual needs and goals. Franklin Electric offers a generous and expansive benefit program, including employer-sponsored disability and life insurance, as well as options for medical, dental, and vision. The benefit program reflects Franklin Electric's dedication to its employees and also offers a variety of voluntary product offerings on top of the basic benefit plan. Finally, Franklin Electric offers a generous 401(k) program with a company-provided match and service contribution for eligible employees. Significant costs are assumed by Franklin Electric as part of its continuing commitment to provide a holistic benefit program.

Becoming a part of the Franklin team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company, but more importantly, be satisfied in knowing you make a difference.

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