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Client Relations Specialist
2 months ago
At UCI, we are dedicated to transforming our clients' product inquiries into successful partnerships. Our consultative methodology has significantly enhanced our clients' brand visibility and opened new avenues for growth within our organization. Our entry-level Customer Service and Sales Representatives serve as the primary liaison for our customer accounts, fostering and nurturing relationships to enhance ROI and revenue.
We prioritize the professional growth and development of our Customer Service and Sales Representatives. As we continue to expand, we are looking for individuals who are eager to start at an entry-level position but are committed to the long-term advantages of organic advancement within our company. If you possess a learner's mindset, a strong desire to progress from entry-level, and a passion for collaboration, this role is ideal for you.
Key Responsibilities of the Entry-Level Customer Service and Sales Representative:
- Implement engagement strategies to connect with potential customer accounts and inform them about their product inquiries and the added advantages of our services.
- Serve as a product authority to deliver consistent and clear customer service.
- Skillfully address inquiries while effectively managing any additional customer concerns.
- Engage in continuous in-house training and development alongside fellow entry-level Customer Service and Sales Representatives.
- Willingly assist with additional professional tasks and embrace challenges with enthusiasm.
- A High School Diploma or equivalent is required.
- 1-2 years of experience in customer service, sales, retail, or a related field is highly encouraged.
- Outstanding communication skills and negotiation abilities.
- Excellent time management skills and adaptability to various situations.
- Commitment to continuous learning and self-improvement.
- Ability to excel in a fast-paced environment.
- Friendly, approachable, and positive attitude when interacting with customers and colleagues.
