Debt Collection Customer Service Representative

5 days ago


Charleston, West Virginia, United States NVT Staffing Full time
Job Overview

NVT Staffing is seeking a skilled Debt Collection Customer Service Representative to join our team. As a Call Center/Debt Collector, you will be responsible for securing debt payments from clients.

Responsibilities:

  • Manage a portfolio of client accounts to secure debt payments.
  • Develop and implement effective strategies to resolve outstanding debts.
  • Collaborate with the database team to ensure accurate and up-to-date information.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Proven track record in debt collection and customer service.
  • Excellent communication and negotiation skills.
  • Mastery of Microsoft Office Suite, including Word, Excel, and Access.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Reliability, responsibility, and attention to detail.

Estimated Salary: $55,000 - $75,000 per year, depending on experience and location. Benefits may include health insurance, paid time off, and professional development opportunities.



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