Field Technician

4 weeks ago


Columbus, Ohio, United States Spectrum Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working independently with minimal supervision.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide excellent customer service and education on proper use of Spectrum services and equipment
  • Work independently with minimal supervision
  • Perform basic to complex installations, disconnects, downgrades, and upgrades
  • Complete reconnects and troubleshoot issues
Requirements
  • High School diploma or equivalent work experience
  • Technical skills: problem-solving, computer and software application use, measuring distances, and working with hand tools
  • Skills: communication, professionalism, time management, organization, critical thinking, and responsible/reliable
  • Abilities: interpreting analytics from soft tools, troubleshooting, reading, writing, and speaking English
  • Physical abilities: walking over all types of terrain, working in confined spaces, and safely operating a company vehicle
What We Offer
  • Learning Culture: 160+ hours of training, hands-on experience, and mentoring to advance your skills
  • Dynamic Growth: paid training and opportunities to move up and around the company
  • Competitive Pay: generous starting pay
  • Total Rewards: comprehensive pay and benefits package

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