Technical Business Consultant

5 days ago


Chicago, Illinois, United States Health Care Service Corporation Full time
Job Overview

We are seeking a highly skilled Technical Business Consultant to join our team at Health Care Service Corporation. In this role, you will be responsible for leveraging your expertise in Cisco WebEx Connect and Contact Center Enterprise to design and implement solutions that enhance end-to-end customer journeys and operational efficiency.

You will work closely with stakeholders to translate business requirements into technical solutions, delivering fully functional applications or workflows that meet the user's needs. Additionally, you will manage detailed analysis, design, and support for Contact Center Technology Solutions, including upgrades, migrations, and feature implementations.

This is a hybrid role that can be located in Chicago, IL or Richardson, TX. While relocation assistance is not available, we encourage applicants from diverse backgrounds to apply.



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