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Chief Risk Officer

2 months ago

Wenatchee, Washington, United States Confluence Health Full time
Salary Range

$101.70

Overview

Confluence Health is dedicated to enhancing the quality of life in the communities we serve. We are situated in a picturesque region, characterized by open skies and natural beauty.

Our organization is committed to community support through various initiatives and active participation by our employees.

As a full-time employee, you will enjoy a comprehensive benefits package that includes:

  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts & Health Savings Accounts
  • Wellness Programs
  • Paid Time Off
  • Generous Retirement Plans
  • Life Insurance
  • Long-Term Disability
  • Gym Membership Discounts
  • Tuition Reimbursement
  • Employee Assistance Programs
  • Adoption Assistance
  • Shift Differentials

For further details on our Benefits & Perks, please refer to our internal resources.


Position Summary

The Director of Risk Management plays a crucial role in overseeing risk management strategies within the organization, focusing on patient safety, quality enhancement, complaint resolution, claims oversight, and insurance administration.


Reporting Structure:
Reports directly to the VP of Risk & Regulatory.

Key Responsibilities
  • Lead the assessment of patient safety incidents to determine severity, frequency, and potential financial implications, thereby improving patient safety.
  • Oversee the organization's approach to addressing patient care complaints.
  • Develop and implement loss control strategies related to patient care complaints, including billing adjustments and access to medical services.
  • Manage investigations into all identified potentially compensable events.
  • Conduct regular evaluations of claim files.
  • Oversee the claims process, collaborating with external legal counsel and negotiating settlements for medical malpractice claims.
  • Provide summary reports to internal claims teams and external legal representatives, offering insights on litigation potential.
  • Address professional and hospital liability inquiries from staff.
  • Assist in managing the organization's liability insurance portfolio.
  • Engage in ethical dilemmas through consultation and policy review.
  • Establish educational programs and reporting systems for relevant areas.
  • Participate in committees and task forces aimed at enhancing quality and safety while mitigating organizational risk.
  • Manage daily operations of the Risk Management Department, including staffing and budget oversight.
  • Responsible for hiring, professional development, performance evaluations, and staff management.
  • Perform additional duties as assigned.

It is essential to demonstrate adherence to the Standards of Behavior and the Code of Conduct at all times.


Position Requirements

Full vaccination against COVID-19 is a prerequisite for employment. Exemptions for religious or medical reasons will be considered.


Qualifications
Required:
  • Bachelor's degree.
  • Minimum of 6 years of relevant leadership experience, including 3 years in a managerial role within healthcare.
  • Strong communication, project management, problem-solving, and change management skills.
Desired:
  • Master's degree.
  • Excellent presentation skills for diverse audiences.
  • Ability to foster partnerships and teamwork.
  • Understanding of the complexities within large organizations.
  • Demonstrated sound business judgment.

Physical/Sensory Demands

Walking – Occasional
Sitting/Standing – Continuous
Reaching (shoulder height) – Occasional
Climbing – Occasional
Pulling/Pushing (up to 50 pounds) – Occasional
Lifting (up to 50 pounds) – Occasional
Carrying (up to 50 pounds) – Occasional
Crawling/Kneeling – Occasional
Bending/Stooping/Crouching – Occasional
Twisting/Turning – Occasional
Repetitive Movement – Occasional


Working Conditions
Not specified.

Job Classification
FLSA: Exempt
Hourly/Salary: Salary

Physical Exposures
Unprotected Heights – No
Heat – No
Cold – No
Mechanical Hazards – No
Hazardous Substances – No
Blood Borne Pathogens Exposure Potential – No
Lighting – No
Noise – No
Ionizing/Non-Ionizing Radiation – No
Infectious Diseases – No