Care Coordinator

9 hours ago


Toms River, New Jersey, United States Griswold Home Care NJSCFL Full time
Job Title: Care Coordinator

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Griswold Home Care NJSCFL. As a key member of our daily operations, you will play a vital role in ensuring the highest level of care for our clients.

Job Summary:

The Care Coordinator will be responsible for a variety of tasks, including scheduling, marketing, interviewing, and administrative duties. You will conduct telephone intakes with new or potential clients, perform initial home visits to explain services and obtain a signed service agreement, and execute follow-up home visits with existing clients.

Key Responsibilities:
  • Support office manager with scheduling, marketing, interviewing, and administrative duties
  • Conduct telephone intakes with new or potential clients
  • Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
  • Execute follow-up home visits with existing clients
  • Manage all scheduling activities, including replacement and substitute caregivers
  • Resolve client, family, and caregiver differences
  • Maintain files to meet all internal, state, and Federal quality and compliance standards
  • Coordinate, screen, and interview prospective caregivers
  • Select and interact with appropriate caregivers
  • Conduct service calls with prospective clients
  • On call rotation
Requirements:

To be successful in this role, you will need to possess a nurturing ability, be articulate with strong verbal and written skills, and have a high level of emotional intelligence. You will also need to be organized and detail-oriented, with good documentation skills.

Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Job Type: Full-time



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