Young Adult Housing Case Manager

5 days ago

Everett, Washington, United States Cocoon House Full time
Job Title: Young Adult Housing Case Manager

Cocoon House is seeking a dedicated and compassionate Young Adult Housing Case Manager to join our team. As a key member of our Journeys program, you will work closely with young adults aged 18-24 who are experiencing homelessness, providing them with the support and guidance they need to achieve stability and independence.

Job Summary:

The Young Adult Housing Case Manager will be responsible for creating a welcoming community and building relationships with tenants while maintaining appropriate boundaries. You will assist tenants in maintaining housing, provide client-driven case management, and connect them to needed support services in Snohomish County. Your goal will be to facilitate long-term stabilization and ensure tenants can maintain housing stability independent of Cocoon House staff support.

Responsibilities:
  • Create a welcoming community and build relationships with tenants while maintaining appropriate boundaries.
  • Assist tenants in maintaining housing, including support around following a lease and maintaining units.
  • Provide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networks.
  • Find and connect tenants to needed support services in Snohomish County to facilitate long-term stabilization, ensuring tenants are able to maintain housing stability independent of Cocoon House staff support.
  • Collaborate with Second Case Manager and Residential Support Specialist to ensure that tenants are able to progress on their goals during hours Case Manager is offsite.
  • Support tenants to productively address issues and disputes within the program.
  • Conduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.
  • Maintain professional boundaries with residents while providing a supportive community environment.
  • Complete daily log notes to ensure consistent and clear communication between staff.
  • Attend meetings as required at program, agency, and community levels.
  • Maintain tenant confidentiality in all activities.
  • Perform light cleaning duties in communal areas, including but limited to: vacuuming, sweeping/mopping, and trash removal.
Requirements:
  • High School Diploma or GED required with a minimum of one year working directly with young adults experiencing homelessness, or any combination of experience and education that support the needs of the position. Preference will be given to candidates with lived experience.
  • Must be 21 years of age or older.
  • Clear a background check with DCYF.
  • Possess a valid Washington State driver's license, insurance and reliable transportation.
  • Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. Special consideration given to applicants with a demonstrated history of supporting and advocating for the LGBTQ community, women, people of color, immigrants or other historically marginalized or persecuted groups.
  • Strong and effective communication skills allowing for open, trusting relationships with the youth served as well as other Cocoon House staff and service partners at all levels.
  • Must be proficient in crisis intervention/de-escalation in order to provide proper care to youth and young adults who are experiencing trauma or are in crisis. Ability to effectively assess situations and access emergency services when appropriate
  • Be committed to and experienced with youth services.
  • Possess basic data recording skills and record keeping
  • Possess knowledge of street culture, adolescent development, trauma-informed care, and strengths-based approaches.
  • Must have good organizational skills and the ability to communicate with clients, vendors, and the public.
Benefits:
  • Medical, Dental, and Vision health options with employer contribution
  • 403(b) retirement plan with agency match
  • 21 days PTO accrual in first year
  • 10 agency-recognized holidays
  • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

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