Sales Professional

3 weeks ago

Cincinnati, Ohio, United States Spectrum Full time
Job Overview

Spectrum is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.


Key Responsibilities
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
  • Generate incremental revenue from existing customers by adding new/additional services
  • Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintain a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attend and actively contribute to sales meetings and training programs
  • Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines

Requirements

Knowledge of cold call sales skills, persuasion, and clear communication skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Valid driver's license with a satisfactory driving record within Company required standards

High School Diploma or equivalent work experience

Experience in sales or customer service – 0 to 6 months

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
Knowledge of cable or telecommunications services
Experience with consumer education of products and services
Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Sales or relevant work experience – 1+

Working Conditions

Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
Must be able to lift 10-20 pounds for feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off

#LI-MS1

#ZRSM


Spectrum is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

At Spectrum, we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We are a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

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