Parts Sales Associate

5 days ago


Atlanta, Georgia, United States MotorCars of Atlanta Full time

At MotorCars of Atlanta, we're committed to providing exceptional customer service and a dynamic work environment. As a Parts Sales Associate, you'll play a crucial role in ensuring our customers receive the best possible experience.

  • Key Responsibilities:
    • Manage the parts sales process from start to finish, ensuring accuracy and efficiency.
    • Communicate effectively with staff and customers, providing friendly and professional service.
    • Converse with customers regarding parts status, using technical knowledge to resolve issues.
    • Review and understand parts catalogs to ensure accurate ordering and pricing.
    • Answer phone calls, provide price quotes, and respond to customer inquiries.
    • Verify parts ordered are correct and pricing is in line with estimates.
    • Provide high-level service to both internal and external customers.
    • Pull and fill orders from stock, maintaining weekly bin checks for accuracy.
    • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
    • Locate out-of-stock parts from external sources and submit emergency orders if necessary.
    • Ensure all internal requests for parts are billed on service repair orders.
    • Receive payment from retail customers or obtain credit authorization.

Requirements:

  • High School Diploma or equivalent and prior auto parts sales experience (preferred).
  • Eager to improve in a dynamic work environment.
  • Strong interpersonal and time management skills.
  • Ability to read and interpret safety and maintenance documents.
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Valid driver's license and clean driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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