Senior Program Manager

2 weeks ago

Seymour, United States Supply Chain Management Consulting, LLC Full time

Summary:
The Senior Program Manager’s position requires the application of in-depth knowledge of professional standards, practices, and precedents about the management of a customer account or program in a contract manufacturing environment, while continuously looking for opportunities to reduce cost and improve lead-time, quality, and schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for the financial, operational, and commercial performance of assigned customers and programs within cost limitations, established industry and MPI standards, and mutually defined and agreed upon business objectives between MPI and its customers.
  • Act as primary customer contact on status and performance communications. Anticipates and fulfills customer needs to ensure their satisfaction and continued business.
  • Act as an internal MPI spokesperson for the customer, communicating requirements and needs to internal MPI functional departs, including Sr. Management timely and effective to ensure customer satisfaction.
  • Ensures customer satisfaction index goals are being achieved by using data from various metrics such as  Quality, On-time Delivery, ECO management, inventory levels, etc., to measure performance.
  • Leads in the coordination of organic business/revenue growth through the deployment of direct selling techniques as defined by sales and marketing.
  • Leads in the negotiation and administration of contracts.
  • Establishes milestones and monitors adherence to program master plans and schedules.
  • Develops control systems and reports that accurately measure progress, identify potential problems in sufficient time for corrective action to be taken, and ensure the meeting of the company’s contract commitments. 
  • Influences and monitors the performance of program functional task elements such as procurement, engineering, manufacturing, quality control, logistics, and administrative functions.
  • Demonstrates effective interpersonal communication skills.  Presents a compelling case for ideas and initiatives through listening and articulating a convincing point of view.
  • Manage the identification of risks that impact program delivery and drive them to resolution through appropriate delegation, personal responsibility, and escalation.
  • Lead the identification and drive resolution of issues, including those outside of the established programs of work.
  • Have oversight of the management of the alignment between MPS and Sales Order loads to prevent disconnect resulting in material over or under drives.
  • Lead quality assurance reviews, which identify operational activities, deliverables, and actions that warrant improvement; track follow-ups with appropriate functional departments (engineering, quality, operations, etc.).
  • Coordination and attendance of critical operational meetings as defined by management and site policies.  Attend shortage and production meetings.
  • Perform timely reconciliation of customer/program liabilities (tooling, NRE, PPV, etc.) outstanding against sales orders.
  • Maintain at a minimum a 12-month rolling forecast with the customer in support of internal forecasting requirements. Gain recommendations of long lead-time buys, and properly account for all material transactions in the ERP system from Procurement and Sourcing for presentation to customer.
  • Own the preparation and presentation of material for quarterly business reviews with the customer that will include key metric data, review of all material disposition, and cost variances, and ascertain customer requirements to perform additional services for the customer.
  • Initiate internal actions for launching a quotation with Sourcing and Engineering, while ensuring on-time delivery to the customer’s request and MPI’s commitment.
  • Generate and update production schedule containing: customer, assembly number, assembly rev., customer expected ship quantity, price, and agreed upon ship date from manufacturing to ensure customer expectations are understood and to inform production of the finalized commitment.
  • Verify test equipment or other tooling is on order or in place to prevent production delays and notify customers of needed replacement tooling.
  • Handle all Engineering Change Orders (ECO) and temporary deviations with help from MPI staff for timing and costing.  Coordinate delivery and cost impact changes and communicate these to the customer and functional areas, as required.
  • Manage Program Managers in performing daily tasks when required and act as a backup during approved absences.   

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Fundamental understanding of Contract Manufacturing or Electronic Manufacturing Services.
  • Fluent in the functionality of Enterprise Material Planning Systems; preferably BaaN.
  • Experienced user of Microsoft Office Suite  (Word, Excel, PowerPoint, Project).
  • Knowledgeable in the use of Configuration Management Systems.
  • Fluent in the interpretation of multi-level bills of materials and technical drawings.
  • Strong written and verbal communication skills.
  • Knowledgeable in GAAP (Generally Accepted Accounting Principles).

Education and/or Experience:
8+ years of combined experience in Business Management, Engineering, Operations, and/or Procurement.
Certification/License required:
 CPIM or PMP certification a plus, however not required.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Salary $85K-$113 yearly

  • Senior Program Manager

    3 weeks ago

    Seymour, CT, United States Supply Chain Management Consulting, LLC Full time

    Summary: The Senior Program Manager's position requires the application of in-depth knowledge of professional standards, practices, and precedents about the management of a customer account or program in a contract manufacturing environment, while continuously looking for opportunities to reduce cost and improve lead-time, quality, and schedule. ...

  • Senior Care Associate

    7 days ago

    Seymour, Indiana, United States American Senior Communities Full time

    **Join Our Team of Dedicated Professionals:**We are seeking a highly motivated and compassionate Certified Nursing Assistant to join our team at American Senior Communities. As a Certified Nursing Assistant, you will play a vital role in delivering high-quality care and services to our residents.**Key Responsibilities:**Provide exceptional care and services...

  • Program Management Director

    12 hours ago

    Seymour, Connecticut, United States Microboard Processing Inc Full time

    Job Overview:Microboard Processing Inc is seeking an experienced VP of Program Management to lead our team in an exciting and dynamic electronics contract manufacturing environment.About the Role:Lead & Manage: Oversee Program Managers (PMs) to ensure financial, operational, and commercial performance of all customer accounts.Customer Champion: Be the...

  • Speech Language Pathologist

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Seymour Crossing and Hickory Creek Columbus are now hiring a full-time Speech Language PathologistCCC and CFYs encouraged to apply! "The staff are very outgoing and friendly. They truly care about their residents and families. I have a loved one that resides there and couldn't be happier with the care they receive." - Family Member, Meadow View Health and...

  • Speech Language Pathologist

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Description Seymour Crossing and Hickory Creek Columbus are now hiring a full-time Speech Language Pathologist CCC and CFYs encouraged to apply! “The staff are very outgoing and friendly. They truly care about their residents and families. I have a loved one that resides there and couldn't be happier with the care they receive.”       -...

  • Activities Assistant

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    **Description****Activity Assistant****Seymour, Indiana****_What will you be doing and how will you make a difference at American Senior Communities?_**+ Making a difference in the lives of the residents we serve by providing them care and compassion+ Acting as a positive teammate to fellow employees by helping onboard new teammates+ Encourage residents to...

  • 2025 Management & Sales Training Program

    2 weeks ago

    Seymour, United States Sherwin-Williams Full time

    2025 Management & Sales Training Program at Sherwin-Williams summary: The Sherwin-Williams Management & Sales Training Program is an entry-level training initiative designed to prepare future Store Managers over 18-24 months, promoting from within. Participants will oversee store operations and collaborate on business strategies to enhance market share while...

  • CNA - Weekend Option

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Weekend Option Certified Nursing Assistant (CNA) at "Seymour Crossing" 8hr shifts on Evenings or Nights Why should you be a CNA at Seymour Crossing? As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to promote the...

  • CNA - Weekend Option

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Weekend Option Certified Nursing Assistant (CNA) at "Seymour Crossing" 8hr shifts on Evenings or Nights Why should you be a CNA at Seymour Crossing? As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to promote the...

  • Certified Nursing Assistant

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Certified Nursing Assistant (CNA) at "Seymour Crossing" New wages based on years of experience Enhanced Benefits Why should you be a CNA at Seymour Crossing? As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to...

  • Licensed Practical Nurse

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Licensed Practical Nurse (LPN) at Seymour Crossing New wages based on years of experience Enhanced Benefits Why should you be an LPN at "Seymour Crossing"? As a Licensed Practical Nurse, you will have the opportunity to develop meaningful relationships by learning about the life stories of our residents and staff. Our nurses utilize their nursing skills...

  • Licensed Practical Nurse

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Licensed Practical Nurse (LPN) at Seymour Crossing New wages based on years of experience Enhanced Benefits Why should you be an LPN at "Seymour Crossing"? As a Licensed Practical Nurse, you will have the opportunity to develop meaningful relationships by learning about the life stories of our residents and staff. Our nurses utilize their nursing skills...

  • Certified Nursing Assistant

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Certified Nursing Assistant (CNA) at "Seymour Crossing" New wages based on years of experience Enhanced Benefits Why should you be a CNA at Seymour Crossing? As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to...

  • Activities Assistant

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    **Description** **Activity Assistant** **Seymour, Indiana** **_What will you be doing and how will you make a difference at American Senior Communities?_** + Making a difference in the lives of the residents we serve by providing them care and compassion + Acting as a positive teammate to fellow employees by helping onboard new teammates + Encourage...

  • Direct Support Program Manager

    2 days ago

    Seymour, Indiana, United States BrightSpring Health Services Full time

    Our MissionWe are committed to delivering high-quality services that enable individuals with disabilities to thrive in their communities.Key ResponsibilitiesOversee the implementation of operational improvements to enhance overall efficiency.Collaborate with direct care workers to create a productive work environment.Ensure timely reporting of safety and...

  • CNA - Weekend Option

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Weekend Option Certified Nursing Assistant (CNA) at "Seymour Crossing"8hr shifts on Evenings or NightsWhy should you be a CNA at Seymour Crossing? As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to promote the...

  • LPN - Weekend Option

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Licensed Practical Nurse (LPN) at Seymour Crossing New wages based on years of experience Enhanced BenefitsWhy should you be an LPN at Seymour Crossing?As a Licensed Practical Nurse, you will have the opportunity to develop meaningful relationships by learning about the life stories of our residents and staff. Our nurses utilize their nursing skills to...

  • Certified Nursing Assistant

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Certified Nursing Assistant (CNA) at “Seymour Crossing”New wages based on years of experience Enhanced BenefitsWhy should you be a CNA at Seymour Crossing?As a Certified Nursing Assistant, you will not only have the opportunity to develop meaningful relationships by learning the life stories of our residents and staff but utilize your skills to promote...

  • Licensed Practical Nurse

    3 weeks ago

    Seymour, United States American Senior Communities Full time

    Licensed Practical Nurse (LPN) at Seymour CrossingNew wages based on years of experience Enhanced BenefitsWhy should you be an LPN at “Seymour Crossing”?As a Licensed Practical Nurse, you will have the opportunity to develop meaningful relationships by learning about the life stories of our residents and staff. Our nurses utilize their nursing skills to...

  • Bus Driver

    4 weeks ago

    Seymour, United States American Senior Communities Full time

    Description Bus Driver Bring your heart to work! Caring people make the difference at American Senior Communities! Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships...