Customer Experience Team Representative

1 month ago


Las Vegas, Nevada, United States LuckyGunner Full time
Job Overview

LuckyGunner, a leading online retailer of ammunition, is seeking a highly motivated and service-oriented individual to join our Customer Experience Team as a Work-from-Home Customer Advocate. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and satisfying experience with our products.

Key Responsibilities:
  • Provide top-notch customer service through various communication channels, including phone, email, and chat.
  • Assist customers with product inquiries, resolve issues, and provide solutions to meet their needs.
  • Collaborate with internal teams to ensure timely and accurate responses to customer inquiries.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.
Requirements:
  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 1 year of customer service experience in a call center or retail environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Knowledge of firearms and ammunition a plus.
What We Offer:
  • Competitive hourly rate starting at $14-$15 per hour.
  • Full and part-time positions available with paid time off.
  • Eligibility for health insurance plan for full-time employees.
  • Opportunity to work from home with a dynamic and growing company.

LuckyGunner is an equal opportunity employer and welcomes applications from candidates located in Florida, Nevada, Tennessee, Texas, and Washington.



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