Emergency Contact Center Representative

5 days ago


Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time
Overview of the Position

We are seeking a highly skilled Veterinary Medical Support Specialist to join our team at the Animal Emergency & Referral Center of Minnesota. As a member of our contact center, you will play a critical role in providing exceptional patient and client care.

Job Responsibilities
  1. Provide exceptional care to patients and clients by serving as an extension of the veterinarian.
  2. Promote professional growth through education and learning opportunities.
  3. Work closely with veterinarians and technical teams to provide exceptional client care and support.
Requirements and Qualifications
  • A.A.S or B.S degree in veterinary technology from an AVMA-accredited school is strongly preferred.
  • Two years of client service experience or customer support required.
  • One year of clinical practice if credentialed strongly preferred; four years if not credentialed.
What We Offer

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Life insurance
  • Employee Assistance Program (EAP)
  • PTO accrual based on tenure
  • Uniform and pet stipends
  • Continued education stipends

This is a rewarding opportunity to make a difference in the lives of animals and their owners. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply.



  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    About the RoleWe're looking for a skilled Medical Contact Center Team Member to support our emergency and referral services. As a key member of our team, you'll be responsible for handling phone calls, entering data, and resolving client issues in a timely and professional manner.Your success will be measured by your ability to provide empathetic and...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    OverviewThe Animal Emergency & Referral Center of Minnesota seeks a compassionate and skilled Medical Contact Center Representative to join our team.

  • Animal Emergency

    4 weeks ago


    Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Exciting Career Opportunity at Animal Emergency & Referral Center of Minnesota!We are seeking a highly skilled and dedicated Veterinary Technician to join our dynamic Dentistry & Oral Surgery Department in Oakdale, Minnesota.The successful candidate will be responsible for monitoring anesthesia in the dentistry department and performing dental procedures...

  • Contact Center Agent

    1 month ago


    Saint Paul, United States Green Thumb Industries Full time

    The RoleLeafLine Labs is one of two Minnesota registered medical cannabis manufacturers in Minnesota. We focus on using controlled environment agriculture to produce various strains of cannabis that is turned into extraction-based medicine.LeafLine Labs promotes a work environment that is positive, patient-focused, team oriented and compliant with...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time $18 - $20

    The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for Full-Time Client Service Representatives to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people's differences, this position is for you!Any additional information you require for this job can be...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    About the RoleThe Animal Emergency & Referral Center of Minnesota is seeking an experienced Emergency Animal Care Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional animal care and want to make a difference in the lives of pets and their owners.Salary: $50,000 - $65,000 per year,...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Job Title:Veterinarian - Emergency and Critical Care SpecialistAbout the Role:We are seeking a skilled Veterinarian with experience in Emergency and Critical Care to join our dynamic team at Animal Emergency & Referral Center of Minnesota.As an ER Doctor, you will be responsible for providing exceptional care to critically ill and injured animals.Your...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    About the Company:">At the Animal Emergency & Referral Center of Minnesota, we pride ourselves on providing exceptional patient care and customer service to our clients and their pets. Our team of dedicated professionals is committed to staying up-to-date on the latest advancements in veterinary medicine and technology, ensuring that our patients receive the...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Company Overview">The Animal Emergency & Referral Center of Minnesota is committed to delivering high-quality patient care and service to our community. Our team is passionate about making a positive impact on animal health and welfare.">Salary">The estimated annual salary for this role is between $75,000 and $95,000, depending on your level of experience...


  • Saint Petersburg, United States Suncoast Pest Control Full time

    We are seeking a highly skilled and experienced Contact Center Specialist to join our team at Suncoast Pest Control. As a Contact Center Specialist, you will be responsible for providing exceptional customer service and support via phone.We offer a competitive salary of $48,000 per year, plus a bonus structure based on performance. Our comprehensive training...


  • St Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for Full-Time Client Service Representatives to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people's differences, this position is for you! Any additional information you require for this job can...


  • Saint Albans, West Virginia, United States FamilyCare Health Centers Full time

    Job SummaryFamilyCare Health Centers is seeking a skilled Contact Center Associate to join our team. In this role, you will be responsible for handling inbound calls, scheduling appointments, and providing exceptional customer service to our patients.Responsibilities and RequirementsEfficiently handle phone calls, ensuring timely resolution of patient...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Company OverviewThe Animal Emergency & Referral Center of Minnesota (AERC-MN) is a renowned AAHA-accredited emergency and specialty hospital. We're 100% owned by local veterinarians, committed to treating everyone with kindness, dignity, and respect.


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Job OverviewWe are seeking a dedicated Veterinary Technician to join our team at the Animal Emergency & Referral Center of Minnesota. As a Veterinary Technician, you will have the opportunity to work in a fast-paced clinical environment and develop your skills in animal care.Estimated Salary:$45,000 - $55,000 per year, based on experience.About Our CenterThe...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Job OverviewWe are seeking a highly motivated and organized Veterinary Support Team Manager to join our team at the Animal Emergency & Referral Center of Minnesota (AERC-MN).


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    About the RoleWe are seeking a skilled Veterinary Technician to join our Dentistry & Oral Surgery Department at the Animal Emergency & Referral Center of Minnesota in Oakdale.This is an exciting opportunity for a dedicated individual to work with our team, providing high-quality care to animals in need.

  • Small Animal Doctor

    2 days ago


    Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    The Animal Emergency & Referral Center of Minnesota is seeking a skilled Small Animal Doctor to join our team in the ECC/ICU department. As a key member of our team, you will provide exceptional patient care, collaborate with our emergency doctors and specialists, and contribute to the development of our dynamic and supportive work environment.About the...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    Company OverviewAER-CMN stands as a distinguished emergency and specialty hospital, proudly owned by local veterinarians. Operating two 24/7 facilities within the Twin Cities area alongside a dedicated Urgent Care center, we prioritize fostering meaningful connections within our community.We foster a supportive and inclusive company culture that emphasizes...


  • Saint Paul, United States Animal Emergency & Referral Center of Minnesota Full time

    OverviewThe Animal Emergency & Referral Center of Minnesota is a renowned emergency and specialty hospital in the Twin Cities area. As an AAHA-accredited institution, we strive to provide exceptional care to our patients while fostering a collaborative and supportive environment for our team members.About the JobWe are seeking a dedicated and passionate...


  • Saint-Chaptes, Occitanie, United States Planet Fitness Full time

    Job Summary: We are seeking a friendly and detail-oriented Fitness Center Representative to join our team. As a Fitness Center Representative, you will be responsible for providing exceptional customer service to our members and ensuring that their needs are met. You will also assist with administrative tasks, such as answering phones and processing...