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Client Relations Manager
2 months ago
Benefits:
- Flexible working hours
- Career advancement opportunities
- Paid leave
- Professional training and development
ROLE SUMMARY:
Kelly Duong - State Farm Agent is in search of a detail-oriented and proactive individual to manage administrative tasks and assist insurance professionals in acquiring and retaining clients. As an Account Manager, your meticulousness, commitment to client service, and sales orientation will prepare you for this dynamic role. Your efforts as a driven expert who excels in a fast-paced setting will create pathways for career growth and increased earnings.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, following up as necessary.
- Deliver prompt, precise, and courteous customer support, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, transfers, claims, and billing issues.
- Implement a customer-centric, needs-based evaluation process to inform clients about insurance choices.
- Utilize exceptional communication skills to effectively address customer needs while fostering business development.
REQUIREMENTS:
- Strong commitment to customer satisfaction
- Bilingual in Vietnamese
- Interest in marketing products and services tailored to customer requirements
COMPENSATION:
- Base salary plus commission and bonuses
- Paid time off, including vacation and personal/sick days
- Opportunities for growth and advancement within the agency