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Hospital Services Technician

1 month ago

Ocala, Florida, United States Stericycle Full time
About the Role

We are seeking a skilled Hospital Services Technician to join our team at Stericycle. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient collection and exchange of medical waste containers at various healthcare facilities.

Key Responsibilities
  • Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services.
  • Interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule.
  • Communicate duty status on a defined schedule.
  • Perform other duties and responsibilities as assigned.
Requirements
  • Education equivalent to graduation from high school or GED.
  • 2+ years of related experience, customer service preferred, or the equivalent in related work experience.
  • Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
  • May require mandatory immunizations and credentialing based on customer requirements.
  • Must possess a valid driver's license and reliable transportation to travel between customer facilities.
  • Ability to work independently and with little supervision.
  • Knowledge of computer/handheld software applications, including spreadsheets and application-based programs to track daily KPIs.
Benefits

Stericycle offers a comprehensive benefits package, including health care, dental, vision, and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.