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Housekeeping Attendant
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Position Overview
About Sonesta ES Suites:
Sonesta ES Suites is a distinctive and welcoming extended stay hotel brand where guests can relax, be productive, and engage with the local community. We focus on fostering meaningful connections with both our team members and guests. Each individual in the Sonesta ES Suites team plays a crucial role in enhancing the guest experience; therefore, we are committed to the personal and professional growth of all associates. As part of Sonesta International Hotels Corporation, which includes 25 hotels in the US and 31 international locations, we are continually seeking innovative individuals who enjoy interacting with others and desire a rewarding work environment.
Job Title: Room Attendant (RA)
Role Summary:
The Room Attendant (RA) works closely with the Housekeeping Management Team to uphold the cleanliness of guest rooms and common areas, or supports the commercial laundry operations. This position adheres to brand standards meticulously to ensure complete guest satisfaction.
Key Responsibilities:
- Respond to guest inquiries, special requests, and ensure prompt corrective measures are implemented to achieve total guest satisfaction.
- Clean and service designated rooms or areas in accordance with established protocols and procedures.
- Monitor laundry supplies and equipment, operate washers and dryers, and manage soiled linens appropriately.
- Assist with extensive cleaning projects and promptly report any necessary repairs or hazardous conditions.
- Encourage teamwork, high-quality service, and adherence to health and safety regulations.
- Perform additional tasks as assigned.
Qualifications and Requirements:
- Previous experience in housekeeping is preferred.
- Experience in the extended stay sector is beneficial.
- Proficiency in English is preferred, with knowledge of additional languages considered an asset.
- Basic reading, writing, and mathematical skills are advantageous.
- Able to perform physical tasks including bending, climbing, and lifting items up to 75 pounds.
- Availability to work mornings, evenings, weekends, and holidays.
Compensation and Benefits:
Pay Range: Starting at $17.00 per hour. Compensation may vary based on relevant knowledge, skills, and experience.
Benefits Include:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Discounts at Sonesta Hotels
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Note: Please ensure that your application is complete and includes a resume. Incomplete applications will not be considered.