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Fraud Prevention Operations Manager

2 months ago

Tulsa, Oklahoma, United States BOK Financial Full time
Position Overview:

The Fraud Prevention Operations Manager plays a pivotal role in safeguarding our clients from fraudulent activities, ensuring the integrity of our banking operations. This position encompasses comprehensive oversight of fraud detection and prevention strategies, managing a dedicated team focused on various forms of fraud including digital transactions and account-related scams.

Key Responsibilities:
  • Develop and execute strategic initiatives aimed at minimizing fraudulent activities across diverse banking services.
  • Conduct thorough risk assessments to pinpoint vulnerabilities and implement effective controls to mitigate identified risks.
  • Stay informed on emerging technologies and methodologies that enhance fraud detection capabilities.
  • Collaborate with internal teams and external partners to optimize fraud management processes and tools.
  • Ensure compliance with regulatory standards and internal policies while addressing customer concerns effectively.
  • Lead and mentor a team of skilled professionals, fostering an environment of continuous improvement and professional development.
  • Analyze fraud trends to identify root causes and propose actionable solutions.
  • Serve as a key resource for complex fraud investigations, providing guidance and strategic direction.
Qualifications:

The ideal candidate will possess a Bachelor's Degree in a relevant field along with substantial experience in fraud management or banking operations. A proven track record of leadership and analytical skills is essential for success in this role.

Company Culture:

At BOK Financial, we prioritize integrity and teamwork, fostering a culture where trust and collaboration thrive. We are committed to the professional growth of our employees and the overall success of our organization.