Endoscopic Specialist

2 weeks ago


El Segundo, California, United States KARL STORZ ENDOSCOPY Full time
ROLE OVERVIEW

KARL STORZ ENDOSCOPY is seeking a skilled Onsite Endoscopic Specialist to provide hands-on support for our medical devices at a client site in the Providence, RI area.

This role reports to the Region Manager of Onsite Service and is responsible for delivering exceptional client support, ensuring the optimal performance of KARL STORZ devices, and fostering strong relationships with the client's Sterile Processing Departments and Operating Room teams.

KEY RESPONSIBILITIES
  • Provide face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed teams
  • Perform daily maintenance and management of the client's KARL STORZ devices
  • Ensure instrument sets are always in excellent working order, manage repair and replacement equipment expenses, and perform preventative maintenance on all KARL STORZ devices
  • Train and educate clients on KARL STORZ devices and services
  • Identify process improvement opportunities and design workflows to enhance efficiencies and reduce repair costs
REQUIREMENTS
  • Excellent written and spoken English business communication skills
  • Demonstrated success working in a collaborative, service-oriented team environment
  • Minimum education level of a high-school diploma
  • 0-4 years of experience in medical device repair, sales, or services management
  • Exceptional organizational skills and ability to multi-task
  • Proficient user of MS Office, particularly Excel spreadsheets and reporting

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