Endoscopic Specialist
2 weeks ago
Job Overview
KARL STORZ ENDOSCOPY is seeking a skilled Onsite Endoscopic Specialist to provide hands-on support for our medical devices at client sites in the Providence, RI area.
This role reports to the Region Manager of Onsite Service and is responsible for delivering exceptional client support, ensuring the optimal performance of KARL STORZ devices, and fostering strong relationships with client teams.
Key Responsibilities
- Provide face-to-face support to clients, including Operating Room, Sterile Processing Department, and Biomed teams
- Perform daily maintenance and management of client KARL STORZ devices
- Ensure instrument sets are always in excellent working order, within budget, and ready for use
- Train and educate clients on KARL STORZ devices and services
- Identify process improvement opportunities and design workflows to enhance efficiency and reduce repair costs
Requirements
- Excellent written and spoken English business communication skills
- Minimum high-school diploma
- 0-4 years of experience in medical device repair, sales, or services management
- Exceptional organizational skills and ability to multitask
- Proficient in MS Office, particularly Excel spreadsheets and reporting
- Must pass a drug screening for safety-sensitive positions
- Ability to lift/push/pull up to 25lbs
Preferred Qualifications
- Associate's or Bachelor's degree
- Certified Registered Central Service Technician (CRCST) certification
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