Automotive Service Advisor with Exceptional Customer Focus

6 days ago


Oshkosh, Wisconsin, United States Richmond Street Auto Full time
Job Summary

We are seeking an experienced Automotive Service Advisor to join our team at Richmond Street Auto in Appleton, WI.

Key Responsibilities:
  • Customer Interaction: Engage with customers to determine their service needs and provide exceptional customer service throughout the repair process.
  • Service Estimates: Prepare accurate service estimates and educate customers on recommended repairs, ensuring they understand the work required.
  • Schedule Management: Effectively schedule service appointments and manage the workflow in the service department to ensure timely completion of repairs.
  • Tech Communication: Communicate with technicians to ensure accurate diagnosis and repair of vehicles, guaranteeing high-quality results.
  • Customer Updates: Keep customers informed about the status of their repairs, maintaining open communication and transparency.
Qualifications:

We require candidates with at least 2 years of experience as a service advisor in an automotive service environment. Strong communication skills, attention to detail, and a passion for delivering excellent customer service are essential for success in this role.

Salary and Benefits:

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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