Rental Customer Service Specialist

2 months ago


Kansas City, Missouri, United States Hertz Full time

Wage: $17.50 Hourly + Monthly Commission

As a Customer Service and Sales Associate, you'll guide customers through their Hertz rental experience. You'll play a key role in maximizing revenue by actively suggesting products and services, addressing customer inquiries, and overcoming objections. Your primary focus will be delivering exceptional customer service and sales support.

Qualifications:

  • Excellent verbal and written communication skills are essential.
  • You must possess the ability to build rapport with customers and foster positive relationships.
  • This role demands strong multitasking abilities to effectively manage multiple customer interactions simultaneously.
  • Proven success in upselling techniques and overcoming customer objections is crucial.
  • A high level of ownership, accountability, and initiative are essential for success in this position.

Benefits and Perks:

  • At Hertz, you'll have the opportunity to drive your potential and power your passion. We offer a range of perks and discounts:
  • 40% off any standard Hertz rental
  • Comprehensive medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance
  • Employee Assistance Program for employees and their families
  • Educational reimbursement and discounts
  • Voluntary insurance programs - pet, legal/identity theft, critical illness
  • Perks and discounts – theme park tickets, gym discounts, and more


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