Rental Customer Service Specialist
2 months ago
Wage: $17.50 Hourly + Monthly Commission
As a Customer Service and Sales Associate, you'll guide customers through their Hertz rental experience. You'll play a key role in maximizing revenue by actively suggesting products and services, addressing customer inquiries, and overcoming objections. Your primary focus will be delivering exceptional customer service and sales support.
Qualifications:
- Excellent verbal and written communication skills are essential.
- You must possess the ability to build rapport with customers and foster positive relationships.
- This role demands strong multitasking abilities to effectively manage multiple customer interactions simultaneously.
- Proven success in upselling techniques and overcoming customer objections is crucial.
- A high level of ownership, accountability, and initiative are essential for success in this position.
Benefits and Perks:
- At Hertz, you'll have the opportunity to drive your potential and power your passion. We offer a range of perks and discounts:
- 40% off any standard Hertz rental
- Comprehensive medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Paid parental leave and adoption assistance
- Employee Assistance Program for employees and their families
- Educational reimbursement and discounts
- Voluntary insurance programs - pet, legal/identity theft, critical illness
- Perks and discounts – theme park tickets, gym discounts, and more
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