Collision Repair Estimator

1 week ago


Pleasant Hills, Maryland, United States Bowser Automotive Inc Full time

Bowser Automotive Inc. is seeking an experienced Body Shop Service Appraiser/Estimator to manage repair work scheduling and upsell additional needed services and repairs to customers. The successful candidate will maintain dealership standards of quality and the highest level of customer satisfaction.

Key Responsibilities:

  • Greet customers, obtain their data, and schedule appointments for repairs.
  • Determine the general nature of required repairs and write a clear description on the repair order or collaborate with insurance adjusters as necessary.
  • Walk around the vehicle with the customer, noting any additional damage and highlighting other repairs or maintenance needs.
  • Provide customers with estimated repair costs and anticipated completion time.
  • Arrange rental vehicles if necessary.
  • Verify intended payment methods.
  • Obtain customer signatures on repair orders.
  • Maintain contact with technicians throughout the day.
  • Administer warranties and test-drive vehicles as time allows.

Education and Qualifications:

  • PA Appraiser License
  • High school diploma or equivalent, with the ability to read and comprehend instructions.
  • Experience in an automobile dealership body shop or independent body shop facility.
  • Professional appearance, excellent oral and written communication skills, and a valid driver's license.


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