Pharmacy Technician Front End Specialist

2 days ago


Frisco, Texas, United States Walgreens Full time
Job Summary

As a Pharmacy Technician Front End professional at Walgreens, you will play a critical role in ensuring the smooth operation of our pharmacy services. Your primary responsibility will be to enter new prescriptions for patients, process exceptions, and make contact with physician offices and patients as needed.

Key Responsibilities
  • Enter patient demographics and prescription information into our data processing system.
  • Work with new patient/new referral imaging folders to ensure accurate and timely processing.
  • Load insurance plans and coordination of benefits into our data processing system for new patients/new referrals.
  • Participate in the review/audit of test claims for new patients/new referrals.
  • Handle processing of reorders and email distribution as needed.
  • Responsible for image indexing, AE report filing, and other tasks as required.
  • Provide primary support and expertise for specialized programs such as ETT or Pharma.
  • Perform job responsibilities for programs that require special handling or provide support for specific disease states.
About Walgreens

Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. Our purpose is to create more joyful lives through better health. With nearly 9,000 retail locations across America, Puerto Rico, and the U.S. Virgin Islands, we are proud to be a neighborhood health destination serving nearly 10 million customers each day.

Requirements
  • High school diploma from an accredited school or equivalent GED.
  • Active pharmacy technician license or certification as required by state Board of Pharmacy.
  • 1 year of work experience in healthcare, specialty pharmacy, PBM, and/or call center settings.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic knowledge of and skills using MS Windows, MS Office Suite, and/or similar operating/software programs.


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