Spa Attendant

6 days ago


Rancho Santa Fe California, United States The Inn at Rancho Santa Fe Full time
Job Summary:

The Spa Attendant is a key member of our hospitality team, responsible for maintaining the cleanliness and organization of our Spa and Health Club area. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Maintain the Spa and Health Club area, including dusting tables and chairs, removing dirty towels, and replenishing beverage and beverage supplies.
  • Ensure all equipment is clean and in proper working condition.
  • Report any deficiencies to the appropriate manager.
  • Complete special projects as assigned by the Spa Director.
  • Practice safe work habits to ensure safety to guests, fellow associates, and self.
  • Handle all guest requests in a friendly, efficient, and courteous manner.
  • Handle items for 'Lost and Found' according to hotel standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Spa Office.
  • Be familiar with hotel policies and house rules.
  • Associates must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and other associates.
  • Vacuum guest corridors as trained.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of Spa and linen rooms.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Strong attention to detail and ability to communicate effectively with guests and team members verbally or in written form.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain composure and objectivity under pressure.
Benefits:

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
Compensation:

USD $16.00/Hr. - USD $19.76/Hr.


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