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Mortgage Lending Support Specialist

2 months ago


Rockville, Maryland, United States Disability Solutions Full time
Value Proposition

At Disability Solutions, our core values shape our identity and drive our mission to improve lives. Our team members are the foundation of our success, and every achievement we celebrate begins with their dedication. We are devoted to fostering a positive influence in our communities, nurturing a culture of ongoing development, work-life balance, and inclusivity. We advocate for a technology-driven workplace that continually enhances the experiences of both our employees and clients.

Overview

This role provides essential administrative, sales, and clerical support to Mortgage Loan Officers and Mortgage Sales Managers, often addressing more intricate issues.

This is a full-time, hybrid position that allows for remote work up to 3 days a week following the completion of initial training.

Key Responsibilities
  • Establish and manage mortgage loan documentation.
  • Support clients and potential borrowers throughout the loan journey to strengthen business relationships. Facilitate communication among real estate agents, title companies, and clients regarding settlements, commitment letters, and necessary documentation for loan approval.
  • Collect required information to assist Mortgage Loan Officers or Mortgage Sales Managers in the underwriting and credit assessment of borrowers.
  • Assist in the preparation and submission of loan applications.
  • Manage referral entries and closures in the designated financial corporation system.
  • Input data and oversee marketing initiatives and tools relevant to Loan Officers.
  • Coordinate the Loan Officer's schedule for client meetings, sales engagements, and other corporate gatherings.
  • Collaborate with the marketing coordinator to address Loan Officer promotional needs for marketing materials and events.
  • Support data entry into the mortgage company's loan origination platform.
  • Ensure effective communication and follow-up between Loan Officers, real estate agents, clients, and processing teams, acting as a liaison to guarantee consistent information flow.
  • Engage directly with clients to gather necessary information and documentation for mortgage applications and cost assessments.
  • Assist clients in structuring residential mortgage loans, presenting various loan options and their respective advantages.
  • Review underwriting criteria, structure loans accordingly, and submit them to the automated underwriting system, making adjustments as needed to secure approval.
  • Organize, coordinate, and participate in settlement meetings.


Qualifications

Education

High School Diploma or equivalent is required.

Experience

A minimum of 2 years in mortgage banking is required.

At least 1 year of administrative experience, including proficiency in Microsoft Office, is required.

Additional Responsibilities

This position may involve other tasks as assigned by management. Every employee is responsible for understanding and adhering to all company policies, compliance programs, and regulations relevant to their role, as well as completing all compliance training by designated deadlines.

Compensation Transparency

This position is eligible for a commission structure in addition to base salary.

Benefits

As part of our comprehensive rewards program, Disability Solutions offers a wide range of benefits for eligible employees, including medical plans with prescription coverage, flexible spending accounts or health savings accounts, dental and vision insurance, life insurance, a 401(k) plan with employer matching, and an Employee Stock Purchase Plan. Additional offerings include paid time off, holiday pay, volunteer time, disability coverage, maternity and parental leave, adoption assistance, educational support, and a robust wellness program with financial incentives.

NMLS Registration

This position may require registration in the Nationwide Mortgage Licensing System and Registry, with notifications provided in writing if applicable.

Equal Employment Opportunity

Disability Solutions is an equal opportunity employer committed to providing fair employment opportunities for all qualified individuals. We ensure that all personnel actions are conducted without regard to race, color, religion, sexual orientation, national origin, gender, age, disability, or any other legally protected status.

Sponsorship Requirement

Individuals must be authorized to work in the United States without sponsorship for a work visa, both currently and in the future.