Customer Service Representative
1 month ago
This position is responsible for providing exceptional customer service and resolving customer complaints in a fast-paced call center environment.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Use service-oriented phrases and techniques to achieve resolution.
- Listen actively to discern customers' needs and provide solutions.
- Communicate effectively with customers both verbally and in writing.
- Work effectively with others to achieve organizational goals.
Requirements:
- High school diploma or equivalent.
- Two years of experience as a customer service representative in a call center.
- Ability to work in a sedentary position and use computer and software to quickly and accurately enter data.
Work Environment:
This position is located in an office environment and requires the ability to work in a sedentary position.
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