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General Manager
2 months ago
Dassault Falcon Jet is seeking a highly experienced and skilled General Manager to lead our state-of-the-art Maintenance, Repair and Overhaul (MRO) facility in Melbourne, Florida. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional customer satisfaction, and maintaining the highest standards of quality and safety.
Key Responsibilities:- Business Development: Develop and implement strategies to drive business growth, increase revenue, and expand our customer base.
- Customer Satisfaction: Ensure that our customers receive exceptional service, support, and quality workmanship, resulting in high levels of customer satisfaction and loyalty.
- Operations Management: Oversee the day-to-day operations of the MRO facility, including managing personnel, resources, and budgets to ensure efficient and effective delivery of services.
- Quality and Safety: Ensure that all work is performed to the highest standards of quality and safety, meeting or exceeding regulatory requirements and industry best practices.
- Team Leadership: Lead and motivate a team of experienced professionals, providing guidance, support, and development opportunities to ensure their success and growth.
- Leadership Experience: Minimum 10 years of leadership experience in a similar role, with a proven track record of driving business growth and improving customer satisfaction.
- Industry Knowledge: Strong knowledge of the general aviation and corporate jet aircraft industry, including maintenance, repair, and overhaul processes.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
- Strategic Thinking: Ability to think strategically, develop and implement plans to achieve business objectives, and make informed decisions to drive growth and improvement.
- Management Skills: Proven management skills, including experience in managing budgets, resources, and personnel.
- Technical Knowledge: Strong technical knowledge of aircraft maintenance, repair, and overhaul processes, including Falcon product experience.
- Language Skills: Fluency in French language a plus.