Customer Service Representative

4 days ago


Houston, Texas, United States EZCORP Full time
About the Role

We are seeking a talented Retail Sales Associate / Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to customers, helping them find what they need and resolving any issues that may arise.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Career Advancement Opportunities:

As a member of our team, you will have access to a structured career path that allows you to enhance your skills and advance your career. Our positions offer competitive pay based on experience, with opportunities to quickly increase your pay and position through our training programs.

Benefits:
  • Free Health Insurance (no cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan)
  • Competitive Wages ($15-$18 per hour)
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Requirements:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

This is an exciting opportunity for those who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.



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