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Hotel Receptionist

2 months ago


Lauderdale Lakes, Florida, United States NovaWorks Solutions Full time

We are seeking a highly skilled and enthusiastic Receptionist to join our team at NovaWorks Solutions. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

  • Manage guest arrivals and departures, ensuring a smooth check-in and check-out process
  • Process reservations and maintain accurate records
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Collaborate with the hotel team to ensure seamless communication and service delivery
  • Perform administrative tasks, including data entry and reporting

Requirements:

  • Completed vocational training in the hotel industry or similar
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Proficiency in Microsoft Office and hotel management systems
  • Experience in customer service and hospitality

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package