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Hotel Receptionist
2 months ago
We are seeking a highly skilled and enthusiastic Receptionist to join our team at NovaWorks Solutions. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Manage guest arrivals and departures, ensuring a smooth check-in and check-out process
- Process reservations and maintain accurate records
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Collaborate with the hotel team to ensure seamless communication and service delivery
- Perform administrative tasks, including data entry and reporting
Requirements:
- Completed vocational training in the hotel industry or similar
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Proficiency in Microsoft Office and hotel management systems
- Experience in customer service and hospitality
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package