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Store Operations Coordinator

2 months ago

Norco, California, United States TSC Full time

Job Summary

This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes and physical inventories, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.

Key Responsibilities

  • Maintain regular and predictable attendance.
  • Work scheduled shifts Monday thru Thursday unless otherwise dictated by business needs.
  • Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
  • Complete planograms and resets accurately and in a timely manner.
  • Maintain visual merchandise standards.
  • Perform store specific measurements.
  • Complete store layout initiatives.
  • Perform accurate counts for store inventories, as well as cycle counts.
  • Complete Tractor Way top cap process.
  • Complete store price changes accurately and in a timely manner.
  • Hang store signage including, but not limited to, Circulars, Price Cuts and Managers' Specials.
  • Assemble merchandise, fixtures and PDQs.
  • Perform detailed recovery and review planogram integrity.
  • Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA:
    • Greet the Customer
    • Uncover the Customers' needs
    • Recommend products
    • Ask for the Sale
    • Provide peak coverage as needed (e.g., DAT)
  • Team Members also may be required to perform other duties as assigned.

Requirements

  • No experience is required.
  • High School Diploma is preferred.
  • Any suitable combination of education and experience will be considered.

Preferred Qualifications

  • Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Strong communication and problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
  • Must be self-directed and have the ability to complete assignments with little to no assistance.

Working Conditions

  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements

  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete all required training.
  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Reaching overhead
  • Lifting up to 50 pounds
  • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.