Housekeeping Operations Manager

1 week ago


Arthur, Illinois, United States Residence Inn Saddle River Full time
Job Overview

The Residence Inn Saddle River is seeking a highly skilled Director of Housekeeping to lead our Housekeeping Department. This role is responsible for ensuring the operation of the department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay.

Responsibilities
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
  • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
  • Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
  • Maintain and control all housekeeping equipment.
  • Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
Qualifications
  • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
  • Supervisory experience required.
  • Marriott Experience is a PLUS.
  • Must be proficient with MS Word and MS Excel.
  • Estimated Salary: $65,000 - $85,000 per year, depending on experience.


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