Customer Service Associate
3 days ago
Collabera is seeking a skilled Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients. Your primary focus will be on delivering top-notch customer service, ensuring that our clients receive the highest level of service possible.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on product knowledge and services to provide accurate information to customers
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and ability to think critically
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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