Technical Services Representative

4 days ago


Pleasant Hill, California, United States Coleman Information Technology Grou Full time
Job Overview: We are seeking a skilled Technical Services Representative to provide exceptional customer service and technical support to our clients. As a member of our team, you will be responsible for troubleshooting and resolving technical issues, maintaining accurate records, and collaborating with internal teams to deliver high-quality services.

This is a full-time position that offers a competitive salary, generous benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply.

Key Responsibilities:
  • Respond to client inquiries and resolve technical issues promptly and efficiently.
  • Maintain accurate records of client interactions and issue resolution.
  • Collaborate with internal teams to ensure seamless delivery of services.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Able to work in a dynamic and rapidly changing environment.

Compensation and Benefits:
  • Salary: $60,000 - $70,000 per year.
  • Generous health and dental benefits.
  • Opportunities for professional growth and development.


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