Customer Service Representative

6 days ago


Pleasant Hill, California, United States Coleman Information Technology Grou Full time
Job Overview

Coleman Information Technology Group, Inc. in Walnut Creek, CA is seeking two part-time Customer Service Representatives to join their team.

Estimated Salary

$22/hour based on industry standards and location.

Key Responsibilities
  • Answering and managing multiple phone lines with excellent customer service skills
  • Calendaring, scanning, and customer follow-ups using company-specific tools
Required Skills and Qualifications
  • High School diploma
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Internet knowledge and patience with willingness to learn new programs
Benefits
  • Varied shift schedule from Monday to Friday
  • Ergonomic workspace available
Additional Requirements
  • 1 year of experience in Microsoft Office required
  • 2 years of customer service experience required


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