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Customer Service Ambassador

2 months ago

Edmond, Oklahoma, United States NewcrestImage Full time

Job Summary

NewcrestImage is seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Greet and Register Guests: Welcome guests at the front desk, process registrations, and maintain accurate records in our property management system.
  • Provide Efficient Check-In and Check-Out Experiences: Ensure quick and seamless check-in and check-out processes for our guests.
  • Communicate Effectively: Respond to guest inquiries, resolve issues promptly, and maintain a professional demeanor at all times.
  • Collaborate with the Team: Work closely with our hotel staff to ensure exceptional guest satisfaction and adherence to NewcrestImage and brand standards.
  • Meet Requirements: Possess a high school degree, excellent communication skills, and a well-groomed professional appearance.

Requirements:

  • High School Degree
  • Effective Communication Skills
  • Well-Groomed Professional Appearance
  • Ability to Work Weekends and Holidays

NewcrestImage is an Equal Opportunity Employer