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Operations Coordinator

2 months ago

Farmingdale, New Jersey, United States APN Software Services Inc Full time
Job Overview

Position: Operations Specialist

Role Summary:
As an Operations Specialist at APN Software Services Inc, you will be responsible for managing customer accounts and overseeing billing processes. Your role will involve:

  • Conducting thorough reviews of customer accounts and their billing statuses.
  • Filing essential documents and maintaining organized records.
  • Engaging with customers through follow-up calls to address inquiries and provide support.
  • Performing accurate data entry to ensure all information is up-to-date.

Key Qualifications:
The ideal candidate will possess:

  • Proficiency in Microsoft Excel and Word.
  • Strong organizational skills and attention to detail.
  • Excellent customer service abilities.
  • The capacity to prioritize tasks effectively.
  • Robust computer skills to navigate various software.

This position is essential for maintaining high standards of customer satisfaction and operational efficiency.