Global Security Operations Center Specialist

1 week ago

TX United States Riot Blockchain Full time
About Riot Blockchain

Riot Blockchain is a leading Bitcoin mining and digital infrastructure company focused on a vertically integrated strategy. Our mission is to positively impact the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.

Job Summary

We are seeking a highly motivated and detail-oriented Security Operations Center (SOC) Operator to join our growing Security Department. As a SOC Operator, you will be responsible for the day-to-day operations of the Security Operations Center, monitoring company security systems, communicating with Security Officers and Specialists in the field, and relaying calls for service to the appropriate agencies or units.

Key Responsibilities
  • Receive incoming emergency and non-emergency phone calls and alarms requesting police, fire, emergency medical, security, or other assistance.
  • Classify the nature and determines the priority of calls.
  • Generate alarm reports.
  • Keep and maintain accurate records.
  • Monitor internal and external security systems.
  • Assist emergency service units in the field by securing and verifying information through computers, department files, records, and other available sources of data.
  • Operate two-way radio to relay instructions or information to remote units.
  • Operate recorders, video monitoring displays, computer-aided dispatching equipment/software, and other dispatch-related equipment.
Requirements
  • US Citizen or Permanent Resident.
  • Able to provide proof that you are eligible to work in the US.
  • Must have a valid driver's license or state ID.
  • Speak, read, and write English.
  • Ability to remain calm in stressful situations.
  • Ability to maintain confidentiality.
  • Ability to manage multiple, high priority tasks simultaneously.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills and attention to detail.
  • Excellent organizational and time management skills.
  • Work effectively with limited supervision.
  • Proficient in Microsoft Office Suite or similar software.
  • Strong analytical and problem-solving skills.
  • Ability to handle multiple emergency situations.
Education and Experience
  • High School Diploma or equivalent required.
  • 1 year of experience in public emergency service field/agency (police, fire, ambulance dispatch), private security, armed forces, IT, or another related field preferred.
  • Associates degree or Certification in IT, Cybersecurity, Criminal Justice, or another related field preferred.
Compensation and Benefits
  • Competitive salary commensurate with experience.
  • 401k plan with company matching.
  • Great medical, vision, and dental plans to choose from.
  • Long-term and Short-term disability.
  • Additional benefit options (Employee Assistance Program, Pet Insurance, and more).
  • Flexible Spending Accounts.
  • Generous PTO and Paid Holidays.
  • A fun company culture with tremendous growth opportunities.

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