Customer Service Liaison
3 weeks ago
Job Summary: As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include assisting customers with their insurance needs, providing timely and accurate information, and resolving issues in a professional and empathetic manner.
Key Responsibilities:
- Assist customers with policy changes, claims, and payments
- Provide accurate and up-to-date information on insurance policies and regulations
- Collaborate with team members to ensure seamless customer experiences
- Participate in ongoing training and development programs to enhance knowledge and skills
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in using technology and software applications
About State Farm Insurance: State Farm Insurance is a leading provider of insurance and financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our policyholders.
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