Customer Service Liaison

3 weeks ago


Des Plaines, Illinois, United States State Farm Insurance Full time

Job Summary: As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include assisting customers with their insurance needs, providing timely and accurate information, and resolving issues in a professional and empathetic manner.

Key Responsibilities:

  • Assist customers with policy changes, claims, and payments
  • Provide accurate and up-to-date information on insurance policies and regulations
  • Collaborate with team members to ensure seamless customer experiences
  • Participate in ongoing training and development programs to enhance knowledge and skills

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in using technology and software applications

About State Farm Insurance: State Farm Insurance is a leading provider of insurance and financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our policyholders.



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