Field Support Specialist

5 days ago


Rockford, Illinois, United States Red Knight Solutions, LLC Full time
Field Specialist Job Description

At Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our SWAT team approach is built on aligning expertise with client needs to forge lasting partnerships.

We're seeking a skilled Field Specialist to join our Infrastructure Delivery team. Reporting to the Territory Supervisor, this role involves performing hardware-focused, break fix services and solutions on various client products. The ideal candidate will possess the ability to troubleshoot and repair equipment, exercising moderately complex analytical skills and making decisions based on established guidelines.

Key Responsibilities:

  • Providing customer break fix support for designated equipment
  • Communicating effectively in written and verbal form
  • Delivering exceptional customer service
  • Accepting and completing all service calls assigned
  • Managing administrative tasks associated with each call
  • Responsible for asset control and return
  • May provide guidance to colleagues

Requirements:

  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive to client locations
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance
  • Must own a basic repair tool kit

Benefits:

  • $40 per call/$5 per call per diem
  • Dell/Lenovo paid certification training


  • Rockford, Illinois, United States HealthCare Support Full time

    Job Summary:Mental Health Nurse Practitioner - Psychiatric Care SpecialistHealthCare Support is seeking a skilled Mental Health Nurse Practitioner to provide high-quality psychiatric care to clients with psychiatric and substance use disorders. The ideal candidate will have experience in Psychiatric Practice Across the Lifespan and/or Family/Internal...


  • Rockford, Illinois, United States Cleo Full time

    About CleoCleo is a software company that makes doing business easy. We pride ourselves on creating a fun, laid-back, but fast-paced work environment that fosters innovation and collaboration.Job SummaryWe are seeking a passionate and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for...


  • Rockford, Illinois, United States NebulaWorks Full time

    About NebulaWorksWe are a leading specialist for roofing and solar solutions in southern Germany, offering high-quality services and innovative solutions as a recognized family business since 1932.What We OfferA dynamic and challenging work environmentA performance-based compensation packageFlexible working hours to suit your needsOn-site parking for your...


  • Rockford, Illinois, United States Waldom Electronics Full time

    Job TitleTechnical Support Specialist - IT ExpertJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Waldom Electronics. The successful candidate will provide expert-level technical support, ensuring seamless operation and resolving any IT-related issues that may arise in our US facilities.Key ResponsibilitiesProvide...


  • Rockford, Illinois, United States Cleo Full time

    About CleoCleo is a software company that makes doing business easy. We pride ourselves on creating a fun, laid-back, but fast-paced work environment.Our CultureWe have a passion for all things nerdy and hire like-minded people who aren't afraid to think outside of the box. Our team is devoted to our people and strives to create a work environment that is...


  • Rockford, Illinois, United States AMDG Holdings LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at AMDG Holdings LLC. The successful candidate will be responsible for providing administrative support to our office, handling clerical tasks, and ensuring the smooth operation of our daily activities.The ideal candidate will have excellent...

  • Home Visitor

    21 hours ago


    Rockford, Illinois, United States Children's Home and Aid Full time

    Family Support and Education SpecialistBrightpoint is seeking a dedicated Family Support and Education Specialist to join our team of mission-driven staff. As a Family Support and Education Specialist, you will work with expectant parents and families with young children in Winnebago County, providing strength-based, family-centered services, comprehensive...

  • IT Support Specialist

    4 weeks ago


    Rockford, Illinois, United States Wolverine Worldwide Full time

    Job Title: IT Helpdesk Specialist IIWolverine Worldwide is a leading designer, marketer, and licensor of branded footwear, apparel, and accessories. We are seeking an IT Helpdesk Specialist II to provide technical support to our internal customers across multiple IT platforms globally.Key Responsibilities:Maintain a broad understanding of various types of...


  • Rockford, Illinois, United States Biolife Plasma Services Full time

    About the RoleBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. We are seeking a highly skilled Medical Support Specialist to join our team.The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test...


  • Rockford, Illinois, United States Takeda Full time

    About the Role:We are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key Responsibilities:Determine donor eligibility and manage informed...

  • IT Support Specialist

    4 weeks ago


    Rockford, Illinois, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our Service Desk Support team, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesInstall, configure, and maintain computer hardware, software, and network systemsIdentify and...


  • Rockford, Illinois, United States Takeda Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...


  • Rockford, Illinois, United States Takeda Full time

    About the RoleAs a Medical Support Specialist at BioLife, you will play a critical role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test results and...


  • Rockford, Illinois, United States Takeda Full time

    About the RoleAs a Medical Support Specialist at BioLife, you will play a critical role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center Physician to ensure that all...


  • Rockford, Illinois, United States Rockford Public School District #205 Full time

    Job Title: Software Support Specialist IJob Summary:We are seeking a highly skilled Software Support Specialist I to join our team at Rockford Public School District #205. As a key member of our Technology Services department, you will provide technical support and assistance to users in schools and departments, ensuring seamless operation of student...


  • Rockford, Illinois, United States BioLife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test...


  • Rockford, Illinois, United States Takeda Full time

    About the Role:As a Medical Support Specialist at Takeda, you will play a critical role in ensuring the highest level of customer service and quality in our plasma collection centers. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying...


  • Rockford, Illinois, United States All Medical Personnel Full time

    Job Title: Practice Support SpecialistAt All Medical Personnel, we are seeking a highly organized and detail-oriented Practice Support Specialist to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our medical practice.Key Responsibilities:Schedule and confirm patient appointments,...


  • Rockford, Illinois, United States Tek Systems Full time

    Job SummaryAs a Technical Support Specialist at Tek Systems, you will be responsible for providing exceptional support to our clients. Your primary focus will be on resolving technical issues and requests in a timely and efficient manner.Key Responsibilities:Provide first and second level incident resolution and request fulfillment for all users with...


  • Rockford, Illinois, United States Goldie B Floberg Center For Children Full time

    Job SummaryWe are seeking a skilled Behavior Support Specialist to join our team at the Goldie B Floberg Center For Children. As a key member of our team, you will play a vital role in implementing behavior support strategies for assigned individuals, promoting maximum adaptive functioning and reducing maladaptive behaviors.Key Responsibilities:Implement...