Aquatics Specialist

2 weeks ago

Greenville South Carolina, United States YMCA of Greenville Full time
About the Role

The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living, and social responsibility.

Job Summary

The Aquatics Specialist will ensure safety and high-quality experiences in YMCA pools and aquatics areas to all members, guests, and program participants. The successful candidate will assist with member and participant needs, provide excellent customer service, and maintain a safe aquatics environment.

Key Responsibilities
  • Instruct, lifeguard, or coach 75% of scheduled hours per week.
  • Assist in planning, administrative tasks, and branch support 25% of scheduled hours.
  • Communicate and enforce aquatics rules and guidelines to ensure a safe working environment.
  • Properly open, perform daily tasks, and close aquatics area each day according to Standard Operating Procedures.
  • Handle and resolve aquatics concerns and inform director of unusual situations or unresolved issues.
  • Provide accurate, appropriate, and immediate responses to all requests by members/guests.
  • Work without constant direct supervision and remain at assigned lifeguard post for extended periods of time, as required.
  • Maintain positive relationships at all times, with members, participants, and staff.
  • Coach and mentor Lifeguard/Instructor level 1 & 2 staff regarding performance.
  • Prepare to teach the assigned classes/programs. Greet and welcome participants to class each day. All equipment and instructional methods are appropriate for the class.
  • Provide timely and accurate feedback to participants (or parents) about their progress and skills they need to work on.
  • Leave instructional area in a clean and orderly condition by ensuring all equipment is returned to its appropriate area.
  • Maintain required instructional certifications.
  • Aquatic Director and Assistant Director with staff & YMCA member/program participant communication, to include but not limited to, policies, procedures, schedules, and progress reports.
  • Assist Aquatic Director and Assistant Director with staff coverage of unassigned shifts, communicating all policies and procedures to aquatic staff, and in developing and leading session-based Swim Instructor/Lifeguard in-services.
  • Meet and plan annual Association lifeguard in-service with Association Lifeguard Instructors.
  • Maintain a high level of member service by answering questions and problem-solving member or staff concerns and issues.
Requirements
  • High School diploma or GED
  • Must be at least 18 years old
  • Minimum of two years of experience in Aquatics
  • Able to communicate and enforce policies and procedures to members, program participants, and guests.
  • Able to react quickly and properly in emergency situations.
  • Must have enthusiasm and possess excellent customer service skills.
  • Excellent communication skills.
  • Must complete New Staff Orientation, Child Abuse Prevention, and Blood Borne Pathogen training within first 30-days of employment.
  • Must hold the following certifications: American Red Cross Lifeguard, American Red Cross Lifeguard Instructor (within 90 days), Creating the Member Experience YMCA Training (within 90 days).
Language

English

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