User Experience and Information Desk Evening Supervisor, Abbott Library

1 week ago


Buffalo, New York, United States University at Buffalo Full time
Job Title:
User Experience and Information Desk Evening Supervisor, Abbott Library

Job Summary:
We are seeking a highly skilled User Experience and Information Desk Evening Supervisor to join our team at the Abbott Library. The successful candidate will be responsible for providing exceptional user experience and information services to our academic users.

Key Responsibilities:
• Provide user-centered design support to enhance the user experience of our library services.
• Conduct research and gather data through in-person surveys, interviews, and journey mapping to inform design decisions.
• Collaborate with library staff to understand the information needs of academic users and develop strategies to meet those needs.

Requirements:
Familiarity with user-centered design principles and practices.
Familiarity with research methods such as in-person surveys, interviews, and journey mapping.
General understanding of the mission and function of a research library and the information needs of academic users.

What We Offer:
A competitive salary of $49,261 and a full-time position (1.00 FTE).

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