Customer Experience Manager

1 week ago


Sugar Land, Texas, United States Serenity Healthcare Full time

Job Title: Customer Experience Manager

Estimated Salary: $65,000 - $85,000 per year

This role is perfect for individuals who have a passion for delivering exceptional customer experiences. As a Customer Experience Manager at Serenity Healthcare, you will work closely with customers to educate them on treatment options and provide best-in-industry customer care.

Responsibilities:

  • Deliver stellar customer experience by building rapport and credibility with customers.
  • Be able to overcome customer objections and effectively promote Serenity's treatment options.
  • Passionately educate every customer about unique FDA-approved treatments.
  • Assist with creating a positive environment for staff and patients.
  • Be willing to learn a variety of roles and help out as needed.

Requirements:

  • High school degree or GED.
  • At least 3 years of experience in a fast-paced, customer-facing role.
  • Customer service focus to help others improve their lives.
  • Ability to connect with people and positively influence decisions.

About Us:

Serenity Healthcare is a rapidly growing organization that uses advanced medical devices to give patients long-term success even when other treatments have failed. We are committed to helping patients take back their lives with a revolutionary technological approach to healthcare.



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