RN Case Manager

2 days ago


Dallas, Texas, United States Forefront Living Full time
Overview

Forefront Living is seeking a skilled RN Case Manager to join our team. As a RN Case Manager, you will be responsible for providing high-quality patient care and coordinating with interdisciplinary teams to ensure optimal patient outcomes.

Responsibilities
  • Model a service attitude towards others, taking ownership in solving problems and taking the initiative to make things better.
  • Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards.
  • Maintain good attendance record.
  • Actively participate in coordination of all aspects of patients care, in accordance with current professional standards and practice.
  • Contribute to patient and family counseling and education.
  • Develop and evaluate the plan of care.
  • Assume primary responsibility for a patient/family caseload that includes the admission and assessing, planning, implementing and evaluating phases of the nursing process.
  • Initiate communication with attending physicians, other hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient/family.
  • Practice Universal Precautions according to OSHA regulations and organizational policy.
  • Maintain confidentiality of all patient information, sharing only what needs to be shared with the interdisciplinary team in order for the patient to be adequately cared for.
  • Respect patient/family rights by knocking on doors before entering the residence, addressing patient/family by name, and allowing patient to make own decisions when appropriate.
  • Provide emotional support and compassionate care to the patient and family. Demonstrate listening skills, offer encouragement when appropriate, and adjust care to the patient's physical condition each visit.
  • Obtain data on physical, psychological, social and spiritual factors that may influence patient/family health status and incorporate that data into the plan of care.
  • Seek input from other team members regarding the patient plan of care to obtain additional knowledge and support.
  • Maintain up-to-date legible patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur.
  • Instruct/Educate primary caregivers, volunteers, and other staff to provide care as indicated.
  • Attend interdisciplinary team meeting and facilitate discussion of issues from caseload for full staff discussion, consultation and evaluation; Participate in ongoing interdisciplinary comprehensive assessment.
  • Supervise and document observance of the hospice aide delivery of care every two weeks.
  • Inform the Patient Care Manager of unusual or potentially problematic patient/family issues.
  • Assist other nurse/case managers including assuming primary responsibility for patients when necessary.
  • Share in providing 24-hour, seven day week coverage to patients/families when necessary. Is available for holiday, on-call, illness, and vacation coverage as needed.
  • Attend and participate in orientation; Participate in QAPI program and hospice sponsored in-service training.
  • Provide appropriate support at time of death. Reports death to appropriate physician.
  • Follows policies regarding ordering and disposal of patient medications.
  • Plans the administration of and/or administers medication with knowledge of actions, contraindications, side effects and desired outcomes.
  • Participates in agency and community programs as requested.
  • Performs chart reviews as assigned.
  • Follows prescribed dress code, wears name tag appropriately and maintains a professional image to patients and families.
  • Perform other similar duties as assigned by Patient Care Manager.
Qualifications
  • Bachelors degree (B.S/B.S.N.) preferred; One to two years related experience and/or training; or equivalent combination of education and experience.
  • Possession of a valid Texas Registered Nurse License.
  • Proficient ability to communicate orally and in writing in the English language.
  • Minimum of two years of varied work experience as a professional nurse and preferably one of the two years in an acute setting.
  • Valid Texas Drivers License and reliable method of transportation.
  • Ability to work independently; Ability to adjust to changing conditions and frequent demands. Ability to acquire new knowledge to perform additional or more difficult tasks.
  • Ability to maintain a positive, stable disposition in performing, working in association with staff, patients and families.
  • Ability to maintain a high level of performance in an environment of frequent demands and changes.
  • Ability to meet new and/or stressful situations with the appropriate responses, ability to work effectively as part of a healthcare team, to share information freely, to use and seek supervision and consultation verbally and in writing, and to be able to follow both verbal and written instructions.
  • Ability to perform Essential Duties as outlined below.
  • Genuine caring for and interest in the care of mature adults, handicapped people and hospice Patients.
  • Ability to perform work tasks within the Physical Demand Requirements as outlined below.
  • Ability to comply with the Dying Persons Bill of Rights and Employee Responsibilities.
  • Ability to comply with organizational and departmental safety policies and procedures.

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