Customer Service Representative for Dutch Market

2 weeks ago


Dallas, Texas, United States Trabajos Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Dutch speaker, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.

Key Responsibilities:

  • Answering customer enquiries via email and telephone
  • Advising customers on selecting the right product for their needs
  • Preparation and calculation of price quotations
  • Preparation of virtual samples
  • Manage print proofs between suppliers and customers
  • Send shipping information and assure on-time delivery
  • Assuring customer satisfaction

Requirements:

  • Native Dutch speaker (MUST HAVE)
  • High level of English OR Spanish
  • Excellent verbal and written skills
  • Previous experience in a customer service position
  • Bachelor's Degree
  • Proactive and responsible person with a passion for customer support

What We Offer:

  • Immediate start and a fixed contract (after probation period)
  • Working hours: Monday to Friday 09:00-18:00h
  • Dynamic and multicultural work environment
  • Competitive fixed salary + attractive commission scheme


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