Night Operations Specialist

2 weeks ago


Round Rock, Texas, United States Quality Inn & Suites Full time


Are you a dedicated individual who thrives in a dynamic environment and possesses a knack for numbers? Quality Inn & Suites is looking for a Night Operations Specialist to enhance our team of hospitality experts.

We offer comprehensive training, essential resources, and a supportive team to elevate your career in the hospitality industry. If you are ready to take on a rewarding role, we encourage you to consider this opportunity.

Key Responsibilities

  • Conduct thorough reconciliations of all financial transactions, including credit card activities, occupancy rates, room billing, and cash drawer operations.
  • Address guest inquiries, manage reservations and check-ins, coordinate housekeeping and security requests, resolve guest issues, and perform other front desk responsibilities as needed.
  • Generate and distribute daily, weekly, and monthly performance reports to hotel management and department leaders.
  • Handle additional administrative, bookkeeping, and accounting tasks as necessary.
  • Ensure that every guest enjoys a remarkable experience during their stay.

Required Qualifications

  • Strong customer service and communication abilities are essential.
  • A high school diploma or equivalent is required; some college education is preferred.
  • Experience in hotel front desk operations, hospitality, guest services, or night auditing is advantageous but not mandatory.
  • Proficiency in computer systems is necessary; familiarity with accounting or reservation software is a plus.
  • Availability for flexible overnight shifts is required.


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